Successful vs Unsuccessful Communicator
Are you a successful or an unsuccessful communicator? Let's find out some of their traits together.
Successful and Unsuccessful Communicators' Traits:
Successful: Prepares before an interaction and is outcome oriented.
Unsuccessful: Just turns up to find out what happens.
Successful: Mindful of surroundings and people.
Unsuccessful: Completely oblivious.
Successful: Skilled and cares about building and maintaining rapport.
Unsuccessful: Doesn't know what rapport really is.
Successful: In control of the communication and results.
Unsuccessful: Blames others for circumstances and results.
Successful: Listens with all senses and asks timely questions.
Unsuccessful: Talks at you during the whole interaction.
Successful: Above all, has respect for the other person's view of the world.
Unsuccessful: Considers his/her own perspective as truth and therefore the other person is wrong.
Successful: Skillful use of language that appeals to all the senses.
Unsuccessful: You mean as in English, Spanish, German?
Successful: Ignites the hearts and minds of their listeners.
Unsuccessful: Bores people to death.
Successful: Uses the power of Feedback to motivate and positively influence others.
Unsuccessful: Uses Feedback in a way that tears people down.
Successful: Seeks and thrives on human connection.
Unsuccessful: Mainly focuses on what can be gained.
The above is not intended to be an extensive list but a summary of the traits I've observed in people during my business and professional career.
Remember: There aren't resistant people, only inflexible communicators.
Invite me to speak and train your team! firstname.lastname@example.org